Privacy Policy
How NU Nothing Unseen collects, uses, protects, and shares information.
Mission
NU exists to make records, source trails, and AI-readable context easier to find. Search and AI assistants can only work with what they can read. NU focuses on public records, court documents, legislation, studies, source-backed articles, captions, text descriptions, and citations so useful information is not invisible just because it is buried, visual, or poorly described.
NU is founder-led by Austin Little, an indie vibe coder and senior code viber, with Claude, Codex, and local Ollama/Gemma agents assisting production, review, search, and iteration. The agents help move fast; Austin owns the direction, judgment, and final calls.
Information We Collect
- Search and usage data: searches, clicked results, page activity, browser/device information, IP address, logs, errors, and timestamps.
- Content and submissions: article ideas, feedback, support messages, uploaded or connected files if a workflow allows them, and generated outputs.
- Account and contact data: name, email, phone, preferences, connected-account metadata, or other information you provide if account features are enabled.
- Support and business interactions: information from support requests, surveys, contests, online forms, phone, email, mail, or in-person interactions.
How We Use Information
- Operate, secure, debug, and improve NU.
- Return search results, generate summaries, classify topics, create source-backed articles, and provide requested workflows.
- Respond to support requests and inquiries.
- Measure performance, detect abuse, protect systems, and comply with law.
AI Processing
When AI features are used, relevant text, images, prompts, pages, or files may be processed by model providers or local models to produce the requested result. Unless a page or signed agreement says otherwise, private inputs and generated outputs are used only to provide the requested service and are not used by us to train public AI models.
Cookies, Analytics, and Pixels
NU may use essential browser storage for theme, accessibility, session, or feature preferences. We may use analytics or measurement tools to understand site usage and improve visibility, accessibility, and performance.
Sharing
We do not sell personal information. We may share information with service providers under contract where needed for hosting, analytics, AI processing, search, storage, security, support, communications, or automation. We may disclose information if required by law, to protect rights and safety, or in a business transfer.
Location Data and Connected Providers
Some features may use location to provide maps, nearby-provider search, cleaner or contractor matching, property/job routing, local SEO, delivery, field-service workflows, or other location-based automation. We may process approximate location from IP address, business address, service area, job address, property address, or user-provided location details.
Precise device location is used only when a feature clearly asks for it and the user grants permission through the browser, device, or connected app. Connected providers such as WhatsApp/Meta, Google, Microsoft, Cloudflare, Stripe, maps and geocoding services, SMS/email providers, analytics tools, hosting providers, and user-authorized integrations may also process IP address, device data, approximate location, or permission-based location data under their own privacy policies and permission prompts.
Sensitive Information, Payments, and Uploaded Files
We do not intentionally request sensitive personal information unless a specific workflow clearly needs it and you choose to provide it. Do not upload Social Security numbers, medical records, government IDs, passwords, private keys, or other highly sensitive information unless the product explicitly asks for it and you understand the risk.
Payment details are handled by payment processors such as Stripe. We may store billing status, subscription status, customer IDs, connected-account IDs, receipts, plan names, and related metadata, but we do not store full card numbers or bank credentials on our own servers.
Images, screenshots, files, videos, and other uploads may be processed to provide the requested feature, such as alt text, SEO checks, visual review, OCR, accessibility checks, training-data preparation, or report generation. Where a workflow is temporary, we aim to avoid keeping the raw upload longer than needed; where a workspace, article, audit, or project history needs the file, it may remain stored until deleted or the account is closed.
Legal Bases for Processing
Where EU, UK, Canadian, or similar privacy laws apply, we process personal information only when we have a valid reason, such as providing the service you requested, your consent, legitimate business interests, security and fraud prevention, legal obligations, vital interests, or a business transaction. You may withdraw consent where consent is the basis for processing, but that may limit features that depend on the information.
Cookies and Tracking Choices
We may use strictly necessary cookies or browser storage for login, security, preferences, accessibility settings, and feature state. If analytics, pixels, ads, or measurement tools are enabled, they may use cookies, pixels, device data, referral data, page events, and similar technologies. You can manage cookies through your browser settings and, where available, provider opt-out tools.
Do Not Track and Advertising Choices
Some browsers and devices offer Do Not Track or similar signals. Because there is not yet a single accepted standard for how every website must respond to those signals, we do not currently change behavior automatically when a Do Not Track signal is received. If a binding standard applies to us in the future, we will update this policy.
You can usually remove or reject cookies through your browser settings. Rejecting cookies may affect login, preferences, analytics, accessibility settings, or other features. For interest-based advertising choices, you may also use industry opt-out tools such as the Digital Advertising Alliance or provider-level ad settings where available.
California Shine the Light and Minor Content Rights
California residents may request information about categories of personal information, if any, disclosed to third parties for their direct marketing purposes during the preceding calendar year. We do not sell personal information, and we do not intentionally disclose customer data for third-party direct marketing without permission.
If a California user under 18 has an account and publicly posts content through a service feature, they may request removal of that publicly posted content. Removal from public display may not remove every copy from backups, logs, archives, third-party caches, or records we must keep for legal, safety, security, or fraud-prevention reasons.
California and Other Privacy Rights
Where applicable law gives you privacy rights, you may ask to know what personal information we collect, request access, request correction, request deletion, request a portable copy, object to certain processing, restrict processing where available, or opt out of sale or sharing if that ever applies.
We do not sell personal information. If we disclose information to service providers, we do it so they can perform services for us under contract, such as hosting, analytics, payments, communications, security, support, or automation. We may also use information for internal research, product improvement, security testing, and service demonstration. That internal use is not a sale of personal information.
You may use an authorized agent to submit a privacy request where the law allows it. We may require proof that the agent is authorized to act for you. We may also need to verify your identity by matching information you provide with information already connected to your account, email, phone number, or prior interaction. Information provided for verification is used only for verification, security, and fraud prevention.
We will not discriminate against you for exercising privacy rights. Some requests may be limited by legal obligations, security needs, fraud prevention, free speech, accounting records, dispute handling, backups, or technical limits involving de-identified data.
Retention
We keep information as long as needed to provide the service, maintain security, comply with legal obligations, resolve disputes, preserve source history, or operate backups.
Children
NU is not directed to children under 13. Business and account features are intended for users 18 and older.
Contact
Privacy requests can be sent through the email link on the NU home page.